As a leading provider of community engagement technology and services, inSided believes in a new way to do business. We help forward-looking companies to radically improve customer intimacy, advocacy and profitability by fostering online conversations at every stage of the customer life cycle.
reduce service costs, expand service capabilities, increase customer satisfaction
differentiate products, boost SEO & conversion, increase loyalty & advocacy
improve products & services, increase trust, drive sales, reduce abandonment rates
increase research quality, improve transparency, decrease time-to-market
Our passion for social technology, online communities and business success drives our relentless pursuit of making a lasting impact for our customers.
market leader in different sectors, 1M average yearly ROI per customer
15+ years experience building communities for major brands
we understand your market, speak your language and work in your local time zone
stable 100% yearly growth, aggressive SLA, and fully ISO/IEC 27001 certified
As COO of TomTom I am really satisﬁed with the cooperation with inSided. Their excellent development team and project manager delivered on time, before our deadline. Agile processes combined with a professional attitude resulted in a smooth migration. inSided will help us to provide the highest levels of social support in 3 languages across multiple channels and ensure we hit our targets for our most important KPI - customer satisfaction.
As Social Media Manager of SNS Bank I am 100% satisfied with the cooperation with inSided. At both the strategic and the operational level, they are a strong partner to work with. I also appreciate their ever-critical attitude that goes along with a pleasant informal interaction.
Marc van den Boom
In order to create a successful community we needed a platform that combines research opportunities and the possibility to share feedback on local levels, which are key elements in our co-creation processes. The community platform of inSided suited our needs perfectly.
I am very happy with the services provided by inSided. Their focus on customer success makes the company truly unique and so wonderful to work with. I really appreciate how strongly they emphasize activation and community management after go-live and make every effort to support clients in that process. We really work together to achieve success, and that feels great!
I am most satisfied with the collaboration and engagement of inSided employees. We really make it happen together, and I enjoy that. It has made it possible for us to achieve great results. I would recommend inSided because of the engaged, results-driven people who work there. inSided is a solid sparring partner that ensures a pleasant working atmosphere.
We compared a number of providers, but it quickly became apparent that inSided was our best option. There are many advantages to a SaaS platform that is constantly in development. Secondly, we connected well with the people from inSided. It is a no-nonsense company that knows what it’s doing. Collaboration with inSided went very, very well, especially on the interpersonal level. I am very pleased with how inSided brings customers together and helps them exchange inspiration.
We engaged with inSided in 2014, while we were looking at other solutions for our community and internal support hub. We quickly found that the inSided platform was highly appealing because of the possibility of creating and managing different language communities, the cloud hosting that enabled scalability for growth and their local, friendly and experienced support. It is a good platform and very costs effective. In that regard, the inSided platform provides a great foundation for support-based ROI.
inSided proved the ideal partner for FBTO. Implementation went exactly the way we wanted: everything was completed in time and as agreed. Our main challenge was creating a platform that is supported by the organization. Fortunately, inSided offers excellent support for building a successful community,and their team is very accessible and always ready to help. That’s part of how inSided proves that it is far more than just a software supplier.
We are always looking for bright minds who are the best at what they do and would like to help us improve our platform and fast-growing company. Browse our vacancies below or send us an open application.
Work with the brightest minds in the industry for large, well-known companies across the globe.
Enjoy an open and professional culture where we change the world together. Our modern offices are located in cool cities like Amsterdam, New York and London.
Your job is challenging as you place your mark on our SaaS platform, which is used by millions of users each day.
inSided is growing and you grow with us in a dynamic environment where there is much room to learn, experiment & discover (and have a lot of fun during the process).
Work with a leading social technology platform in a fast growing and competitive market.
Our platform is built with cutting-edge technology and agile processes, and integrates seamlessly with websites, mobile devices and the social web.
Get a competitive salary based on your skills and experience and a budget for events, books and training.
A daily organic lunch, free fruit & drinks, large screen gaming, friday afternoon drinks, lots of parties & events and boat trips during summer. And that’s just the beginning.
As one of the leading providers of community engagement technology and services, inSided is growing fast. Read more about new projects, partnerships, awards, and people here. Visit our Twitter channel for daily curated news on social business and customer communities.
inSided winner Main50 Software award, cat. Cloud Champion
New community for A1
New community for SoundCloud
New community for Qurrent
inSided #1 in Europe’s Hottest Startups - Amsterdam
new beta community for Sonos
inSided nominated for Deloitte's Technology Fast50 2016
inSided finalist in EY Emerging Entrepreneur of the Year 2016
new community for youSee
new partnership with Social Inc
community redesign for Ziggo
new community for Ben
new community for KPN
new community for Knab
Onderling Community 5 years old
new community for Albelli
new community for Elisa
inSided partners with social customer service platform Conversocial
inSided raises 6M round
inSided 6M Venture Capital Round - Founders notes
new community for Proximus
new community for Hello bank!
new community for BASE
inSided nominated for Sprout Challenger50
new community for SONOS
inSided enters Deloitte’s Technology Fast50
Blog: Why a CTO should team up with sales
new community for Albert Heijn
new community for ABN AMRO
new community for LichtBlick
new community for Nederlandse Energie Maatschappij
new blog for Meteor
new community for VOO
new community for eir
video: live Q&A with Amazon CTO @Werner at inSided