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Google Analytics integration
Track and measure your community KPIs in Google Analytics.
Community data at a glance
Track and measure your community KPIs
Are you an existing customer? Learn how to add Google Site Search to your Google Analytics.
- % of search exits. Keep tabs on the queries that didn’t yield a community answer, and create new content to solve them.
- % of search refinements. See how Users that search again right after performing a first query. A clear sign of them not finding what they are looking for.
- # time after search. The amount of time people spend in a topic after a search query. Low, could mean they have been served irrelevant results.
- # topics marked as the best answer.
About Google Analytics
User & platform analytics
Google Analytics lets you measure your advertising ROI as well as track your Flash, video, and social networking sites and applications.