Customer horror stories: Sunset leaves customers staring into darkness Today's inSi-DED story comes from no one other but Mary Poppen, CCO extraordinaire. In…
Customer horror stories: The webinar nightmare Are you a webinar fan? A keen attendee? Perhaps an enthused host? If so,…
Customer horror stories: DOA – The Customer Advisory Board that wasn’t Feeling inSi-DED? Excellent. Today's story comes from 2021 Top 100 Customer Success Strategist, Dana…
Customer horror stories: An ill-fated meeting Today's inSi-DED story teaches you a lesson in networking. Kind of. TLDR Networking isn’t always…
Customer horror stories: Account status – Unknown Today's inSi-DED story brings you a tale without context. Literally. If you're a Renewals…
Customer horror stories: Perilous permissions Our inSi-DED series is back! Starting this week, you'll get to enjoy one hair-raising story…
Customer horror stories: The unlucky customer Our inSi-DED series is back! This week, an anonymous contributor shares a story that I'm…
Customer horror stories: The renewal negotiation from hell Our inSi-DED series is back! This week, Cognite's VP of Customer Success, Alex Farmer…
Customer horror stories: There’s no way back Hello October! And welcome to our inSi-DED (see what we did there?) series. As…